you do something you’re passionate about
Your Charity Makes a Difference
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Running a charity or social enterprise can be a challenging and at times, lonely job! Managing daily operational or financial issues allows little ‘thinking’ time to consider the strategic direction of an organisation. And although often, there’s no shortage of ideas, what is the best way forward for your organisation and how do you get there?
Speaking with someone else to get a fresh perspective can often help. Working with a mentor helps release your time to look beyond the service delivery and focus on how best to adapt to the challenges that lie ahead. Usually on a 121 basis, a mentor can help you process your thoughts to ensure that you take the necessary steps to move forward
A Charity Mentor can make a real difference. Our mentors have been carefully selected to ensure that they add value to you the mentee and ultimately to your organisation. More focussed leadership, improved management and delivery of services, together with better targeted fundraising and a small selection of examples.
“Charity Mentors gave me the opportunity to step back from the day to day issues of running the organisation.
We moved forward not by the mentor giving me answers, but by asking me questions and encouraging me to think things through from a different perspective”
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Charity Mentors has been operating across East Sussex since late 2016, initially in an informal capacity supported by the CVS organisations across the county. We added significantly to our expert team of volunteer mentors in 2018/19 and became a CIO in November 2019.
A voluntary and free scheme, mentoring for small community organisations is provided by volunteer senior managers and specialists. This is a FREE service to charities, community groups and not-for-profit concerns across East Sussex.
Ian Noble is the project co-ordinator and has the role of recruiting new mentors and mentees, and importantly finding the ‘best fit’ mentor to the proposed mentee.
Mentors are provided with back up and support on a regular basis.
So, who would benefit as a mentee from the scheme?
Well, pretty much anyone who has a leadership role within a charity, community group or not-for-profit business, and who has either a specific issue or general strategic directional issue that they’d welcome support with.
A mentor will encourage and help a mentee to think through issues and assist them to come to their own solutions and conclusions. The scheme has a 15-strong team of experienced mentors, most of whom have held senior roles within their chosen field.
Charity mentors offers short-term strategic support usually between a three and six-month term. It costs nothing other than a commitment and energy levels from the mentee.
Here’s some areas where mentors have helped previously
- producing fundraising plans
- identifying resource requirement
- assisting with job descriptions
- working through trustee issues
- guiding the production of strategic plans and board presentations
- focusing managers on short-term priorities
- working through financial structures and reporting issues
- helping to set priorities in legal disputes
…and generally supporting and encouraging managers in clarifying options and articulating decisions.
Put simply, there’s not a lot they haven’t done!
I would recommend Charity Mentors to other charities at any stage of development or growth, it is immensely useful to have a skilled experienced mentor with no agenda other than to help you improve.
For us, it helped us get through and understand the process of becoming a charity and applying for grants, but they have a range of mentors with different specialisms and you’re matched up, so I’m sure whatever it is you need support with they can help.
Working with Charity Mentors allowed us to step outside of working on the service not in it. I have been given a great toolkit of information that I can use to develop the service. The mentoring has given me the confidence to move forward with plans for the organisation.
Get In Touch
Contact Charity Mentors and arrange a telephone conversation with the coordinator to establish whether your project is suitable and, if so, outline what your objectives might be.
If you are the CEO / Manager of the organisation, we ask that you share the fact that you are thinking of working with us with your trustees / board. If you are a trustee / chair, share with your other trustees. It makes sense in an organisation with collective responsibility that everyone is aware of support at a strategic level. We ask your permission to contact your chair, or other trustees, to explain our role. We need email confirmation from them that they are on-board before we move forward.
We will then help you find the best mentor for your needs so that you can arrange a meeting. The aim of this first meeting is for you and the mentor to decide if you would like to work together on a project and to clarify your goals. You are not committed to working with Charity Mentors until after you have had this meeting.
If you both feel that you can work together productively, you then have a period of around 4-months in which to complete the mentoring project. This might entail just a couple more meetings, or five or six. The whole project is designed around you, your organisation and your needs. The important thing is that you use your mentor whilst you have them!
At the end of the project we ask you to complete a feedback form and we arrange to check-back with you after a period of around 6-months
The service is free-of-charge and completely confidential between yourself and Charity Mentors although we do ask if you would help us to spread the word and, at a minimum, you summarise the project outcomes to report back to trustees.
Joe is a management development specialist combining his training, coaching, mentoring and consultancy experience into the business environment for more than 25 years. Highly qualified he is one of a few ‘master’ trainers of NLP in the UK. Joe has shared his extensive experience by writing several books and has an excellent understanding of human development and behaviour. His business, ‘Imaginarium’ gives back an hour for every day’s work he is contracted to do!
Phyllida de Salis
Phyllida is a retired lawyer having been a partner in a Tunbridge Wells law firm, specialising in property work. She has served as a Non-Executive Director of NHS Acute Trust and is an elected Governor of the Sussex Partnership NHS Trust and a member of Mental Health Act review panels. Previously, chairman of Sussex St. John and she has served as a trustee of several charitable organisations locally. Phyllida is also a retired Deputy Lieutenant.
Chris has extensive business experience and knowledge having run and owned a family business for 35 years. Experience in print, design and consultancy; he is today a business mentor and consultant, offering advice for marketing, sales and strategic support. Chris is currently a County Councillor for Uckfield South with Framfield division and has served in this capacity for almost two decades.
Tim was previously a Partner of Rothschild, the global investment bank, and enjoyed an extensive career with experience in banking and corporate advisory work. He is currently a non-executive director of two private companies and an adviser to a private equity ‘value-for-control fund’. Tim is also a trustee of St Peter & St James Hospice and a Governor of Lancing College.
David is a ‘Man of Kent’ in the true term although has spent the last 15 years in East Sussex. He has been a business owner for twice that time and having recently sold his successful Chartered Building Surveying business, he now helps others to develop their businesses, while he continues to practice on a semi-retired basis. David is a Director of an Academy and Chair of Governors to a school.
Sue has over 30 years’ experience in the public sector. She has a background in strategic & business planning, performance & project management, governance & risk management, industrial relations, communication & consultation. Sue is currently working as a freelance administrator and workplace mediator and set up a project management business with her partner in 2017. She is also a trained community mediator and conflict coach.
Katrina is a charity leader with extensive experience in fundraising having had senior roles in both local and national charities, including St John Ambulance, Cats’ Protection and Royal National Lifeboat Institution. Currently Head of Fundraising and Communications at Raystede Centre for animal welfare near Lewes. A natural communicator with strong relationship building skills, effective at delivering change and coaching to high performing teams.
Alison has spent more than 30 years as the MD of her own family printing business employing dozens of people at its peak. She has since occupied roles involving publishing and administration while has extensive experience in leading and obtaining results through a team-based approach to problem-solving. Educated locally in East Sussex, Alison has always lived and worked in the Hastings & Rother area.
Sally-Anne is the development director of Chailey Heritage Foundation where she has held this senior role for 14 years. Background prior to this has been with the Press Association, managing her own business and working for national newspaper titles. Sally-Anne is skilled in the not-for-profit sector, event planning, strategic planning, business development, and marketing strategy. An experienced fundraiser too, enabling CHF to raise significant sums for capital projects and equipment purchases.
Martin has had a long career within the Police Force and was formerly Chief Constable of Wiltshire and latterly Sussex Police. He is chair of the Independent Safeguarding Panel (children and vulnerable adults) for Chichester Diocese and a non-executive board member with British Transport Police, Sussex Mental Health Trust and Sussex Cricket Limited. Martin is also a Governor of St Christopher’s School, Hove.
John is retired from a teaching career in Eastbourne that spanned 35 years. He has been involved in Scouting since 1984 and is currently Chair of Eastbourne District Scout advisory committee. John was appointed a Magistrate for more than three decades, retiring from this role in 2015 and is a former Chairman of Sussex Eastern Bench. He is currently a Deputy Lieutenant of East Sussex.
Derek has a background in Public Finance and prior to retirement in 2013 was Chief Executive of Rother District Council. He has a wide range of interests and is currently a member of the Corporation of the East Sussex College and is a Deputy Lieutenant of the county.
David has worked across many sectors in the UK and worldwide including Health, Utilities, Finance and IT, including Meridian Energy, Allianz insurance and the Met Police. He has an MBA from Canterbury Business School and is a Member of the Chartered Institute of Marketing. David recently led the founding of a local Community Land Trust and sits on its Board, and he is also a local Councillor.
Ken has 30 plus years’ experience of senior management & leadership in the Charity sector within national not-for-profit organisations. Most of the roles have involved income generation and marketing in the Health sector (MS Society, Marie Curie Cancer Care, Brain & Spine Foundation) although Ken has more recent experience with local and regional charities, including hospices and prison social welfare.
Gary previously led the East Sussex Fire & Rescue Service demonstrating leadership within the emergency services. He is skilled in Crisis Management, Disaster Response, Organisational Change and Strategic Planning amongst other management skills. Gary is the Chair of Trustees at 3VA supporting Voluntary Action across Lewes, Wealden and Eastbourne. And he is a certified ILM Level 5 Executive Coach and Mentor supported by experience of operating at a strategic level.
Sue is CEO of Pestalozzi International Village Trust and has held several senior positions within the third sector. She has a background of 25 years within investment banking, specialising in the aviation sector and is currently an independent director of Fly Leasing Ltd, quoted on the NYSE. Sue holds trustee positions at Raystede Animal Sanctuary, Sussex East Area Meeting of Quakers and serves on the Hastings Local College Board and Finance Committee of East Sussex College Group.
Chris started his working life in the engineering sector before completing an MBA leading to a 25-year career within international marketing, business development and management consulting. He often adopts a pragmatic and practical approach to business problems stemming from his engineering background. Chris currently works for EMC Consulting in Brighton working with clients across a wide range of sectors.
Richard has over 20 years’ experience as a Programme Director in Financial Services delivering strategic change initiatives in a global environment. With a long career in Corporate Change Management, Richard has broad skills in Project Management, People Management and Operational / IT efficiency. More recently, he has been working with SMEs in Sussex as a Business Mentor and Consultant.
Chantal runs an architectural design business with her husband and has several voluntary roles. She is chairman of Action in Rural Sussex, Crowborough Community Association and the Friends of Crowborough Hospital. Chantal is also a trustee of the Friends of Sussex Hospices, chairing its governance committee and is a Deputy Lieutenant of East Sussex.
Jay is an experienced Community Relations Manager with a demonstrated history of working within the insurance sector. He is skilled in Analytical Skills, Coaching, Customer Retention, Event Management, and Contact Centres. Strong operations professional who has extensive experience of leading teams within his employment at Hastings Direct. He has a passion for supporting the Third Sector and is Chair of trustees for the local good cause, Charity for Kids where he has had an involvement since the charity was formed in 2015.